DR Automotive celebrates successful year
D.R. Automotive repair and servicing centre, of Stone, is celebrating its first year in business and has already revved up a considerable reputation for professionalism, first class service and reliability.
In just the last four months alone it has achieved a 10 out of 10 customer satisfaction rating with the government-backed self-regulatory body Motor Codes, placing it among the top 21 performers out of 10,000 listed garages in the UK.
The company’s reputation for good customer service is also reinforced by its membership of Servicesure Autocentres, a national network of top quality independent garages that meet a strict set of business practices and a customer service charter. Not only does Servicesure guarantee work by qualified professionals, it also provides the peace of mind of a national 12-month warranty, covering parts and labour, should anything happen to go wrong, anywhere in the country.
D.R Automotive is the collaboration of brothers Dec and Dave Roberts who, between them, have notched up over 35 years of experience and knowledge as qualified motor mechanics.
Whether a routine service or a major mechanical overhaul is required, their repair and service centre, in Newcastle Street, is equipped with the latest technology to deal with all types of vehicles, from light commercial vehicles to luxury sports cars.
The company has heavily invested in state-of-the-art Delphi technology and engine diagnostics, making it an approved Delphi service specialist for both diesel and petrol engines, brakes, steering and suspension.
Other services include MOT servicing, clutch replacement and exhaust systems, battery servicing, fuel injection adjustment and breakdowns. The garage is also an RAC approved repair centre.
To make life easier for customers D.R. Automotive operates a vehicle pick-up and drop-off service, covering Stone, Eccleshall, Stafford and Stoke-on-Trent.
“We’ve had a very successful first year. I think that’s down to our thorough approach and good old fashioned customer service,” commented Dec.
He also warned of the perils of missing regular service intervals.
“It’s a false economy, storing up very costly repairs later on. A car that is regularly serviced is less likely to breakdown.”
All D.R. Automotive service work is guaranteed for 12 months or up to 12,000 miles, while fitted brake sets carry a 36-month or 36,000-mile warranty. The company prides itself on competitive and realistic pricing.
D.R. Automotive, Unit 2, Newcastle Street, Stone, Staffordshire ST15 8JT. Tel: 01785 816 785 or 07971 567 218.www.dr-automotive.co.uk